client. Wanted to check with you if you would be interested in
exploring a career opportunity at this point of time.
Following are the details about our client and position:
About the Client:
Client: Genpact
URL: www.genpact.com
Our client is a major business processor for companies around the
world providing a wide range of services, including Finance &
Accounting, Collections and Customer Service, Insurance, Supply Chain
& Procurement, Analytics, Enterprise Application, IT Infrastructure
and Management.
Initiated in 1997 as the India-based business process services
operation , they have a global network of over 30 operations centers
in nine countries: India, China, Hungary, Mexico, the Philippines, the
Netherlands, Romania, Spain and the United States.
They have been an industry pioneer in opening centers in several
cities around the world and have been one of the first companies in
the industry to move into some of their locations including Dalian,
China; Budapest, Hungary; Bucharest, Romania; and Gurgaon, Jaipur and
Kolkata in India. They are continuing to expand the global footprint
in order to better serve the clients.
They are combining their process expertise, information technology and
analytical capabilities with operational insight derived from
experience in diverse industries to provide a wide range of services
using their global delivery platform
Details about the position:
Position: GAFA Senior Manager
Location: Hyderabad
Requisites:
- Years of Experience: 6-9 Years.
- Ready to work in night shift (5pm â€" 2 am)
- CA/CWA (If graduates then more experience required)
- Sound understanding of End to End GAFA process Flow
- SOX Knowledge and Clarity about control Narratives
- ERP (SAP / Oracle) Exposure
- High Energy, Drive to investigate, follow up and resolve open items
- Analytical Skills to determine logical flow of activities
- Inter personnel skill (Customer relationship)
- Scalability to People Management â€" Feedback giving skills,
Performance Management, 1:1s
- Sound Communication Skills
- Good Team Player.
Responsilities:
- Collaborate with Client’s leadership and ensure adherence of TAT on SLAs
- Enable end user training during the transition of GAFA process to India
- Understand the process of GAFA from customer and develop to be a
subject matter expert
- Create the necessary documents like SOPs and other end user training materials
- Enable end user training during the transition of GAFA process to India
- Post transition manage the day to day activities of the GAFA process team
- Handle a team of 15 people from a day to day activity perspective
- Should manage the ops reviews independently (internal/External)
Kindly mail your updated Profile / CV in a word format along with the
following details:
1. Willing to work in night shift?
2. Current CTC
3. Expected CTC
4. Notice Period
5. Current Location
6. Relocation to Hyderabad (Yes/No)
7. Total years of experience
8. Skills / Expertise
9. Passport details
10. Do you hold any visa?
11. Professional references -Two (Name, Designation, and Company & Contact)
Awaiting a positive response from you.
Regards,
Kiran Yadav
dEEVOiR Consulting Services Pvt. Ltd.
105, Rajdhani Complex,
Opposite to Deccan Honda Showroom
Near Sankar Maharaj Math
Pune Satara Road, Dhankawadi
Pune, 411043
Board Number:
+91-20-24369266
Email â€" kiran@deevoir.com
Web - www.deevoir.com